Access our training site from our provider portal; new learning path available

Starting Dec. 1, our provider training site will be accessible from our provider portal, availity.com.**

To access the training site, follow these steps:

1. Log in to the provider portal
2. Click on Payer Spaces on the menu bar and then click on the BCBSM and BCN logo.
3. Under Applications, click on the Provider Training Site tile
4. Click on Submit on the Select an Organization page
5. Existing users who used the same email address as their provider portal profile email will be directed to the training site. If you used a different email address, contact ProviderTraining@bcbsm.com to update your profile.

Note: If you’re a new training site user, complete the one-time registration by entering your role and creating a password. This allows you to access the training site outside of the provider portal if needed.

If you need assistance navigating the provider training site, email ProviderTraining@bcbsm.com.

New on-demand training available: Check out our new learning path

Provider Experience continues to offer training resources for health care providers and staff. Our on-demand courses are designed to help you work more efficiently with Blue Cross Blue Shield of Michigan and Blue Care Network. As part of our ongoing efforts, we recently added a new learning path.

Our newest learning path contains courses for medical coders, medical billing specialists and others who work with medical record documentation. This is our latest effort to help providers determine the right courses to take. We’ll keep updating the courses as new ones are created that cover coding and medical record documentation topics. This will ensure you have the latest information that’s easy to find in one spot.

Professional providers and facilities should encourage medical coders, billers and records technicians to view the new path. Simply open the Course Catalog on the provider training website and click on Learning paths.

And don’t forget to check the dashboard on our provider training site. It’s designed to enhance the training experience for providers and staff so watch for announcements as we add more courses, including those with CME offerings.

Availity^® is an independent company that contracts with Blue Cross Blue Shield of Michigan and Blue Care Network to offer provider portal and electronic data interchange services.

**Blue Cross Blue Shield of Michigan and Blue Care Network don’t own or control this website.