August 2023

New on-demand training available

Action item

Visit our provider training site to find new resources on topics that are important to you.

Provider Experience continues to offer helpful training resources for health care providers and staff. Our on-demand courses can help you work more efficiently with Blue Cross Blue Shield of Michigan and Blue Care Network.

We recently added the following new learning opportunity to our training site:

Prior authorization basic tools — This course offers an introduction to tools and references used for submitting prior authorization requests for services, inpatient admissions and medications. Primarily designed for providers new to Blue Cross and BCN, it covers submission of prior authorization requests and a review of available tools. Search “authorization” to quickly locate the course.

Announcements and new courses, including those with CME offerings, are posted for health care providers and staff on the provider training site dashboard. Follow these steps to request access to the training site:

Open the registration page
Complete the registration. We recommend using the same email you use to communicate with Blue Cross for provider-related needs. This will become your login ID.
Follow the link to log in.

If you need assistance creating your login ID or navigating the site, contact ProviderTraining@bcbsm.com.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2022 American Medical Association. All rights reserved.