Do you know about our ‘Practice Up’ podcast series?

We wanted to remind you about our podcast series, “Practice Up,” which gives health care providers quick, easy tips for improving the patient experience.

Podcasts include the following:

• Episode 1: A Minute to Win It
• Episode 2: What Matters Most
• Episode 3: Finding Room for Feelings
• Episode 4: Rock the Wrap-up

“These podcasts give providers concrete tools they can implement that will improve the patient experience,” said Martha Walsh, M.D., senior medical director and associate chief medical officer for Provider Engagement.

They can be accessed through our provider training site by following these steps:

1. Open the registration page.
2. Complete the registration, which takes less than a minute. (We recommend using the same email you use to communicate with Blue Cross Blue Shield of Michigan for provider-related needs. This will become your login ID.)
3. Follow the link to log in.
4. Scroll down and click on the link that says Click here to locate the podcasts.

Note: If you already have access to the site, you can go directly to Step 3 to log in.

Listening to all four of the episodes — and scoring 100% on the quiz questions — will also allow you to apply for continuing medical education credit.

If you need assistance creating your login ID or navigating the site, contact ProviderTraining@bcbsm.com.