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April 2023

Changes to Carelon’s (formerly AIM’s) provider portal for medical oncology program

On May 14, 2023, Carelon Medical Benefits Management (formerly known as AIM Specialty Health®) will release enhancements to the provider portal for the medical oncology program. The goal of the enhancements is to make the process of submitting prior authorization requests easier.

Starting May 14, the look and functionality of the clinical intake screens will change. Among other changes, you’ll notice:

  • An improved look and feel in the case entry screens
  • That biomarker questions are no longer presented for clinical scenarios to which the questions don’t apply
  • That changes to the drug dosing screens make it easier to enter cycle ranges and dates of administration

Register for a webinar to learn more

To learn more about the changes you’ll see when submitting prior authorization requests for medical oncology drugs, register for one of the following webinars, which will be hosted by Carelon. (All times are Eastern time.)

Session type

Day

Date

Time

Registration link

For all providers

Tuesday

May 16, 2023

1 to 2 p.m.

Register

Thursday

Aug. 10, 2023

3 to 4 p.m.

Register

Tuesday

Nov. 14, 2023

3 to 4 p.m.

Register

For Michigan providers who are contracted with Blue Cross Blue Shield of Michigan, Blue Care Network or both
This webinar will be co‑hosted by Blue Cross and BCN.

Tuesday

April 25, 2023

1 to 2 p.m.

Register

Additional information

If you have questions about Carelon’s provider portal or about submitting prior authorization requests for medical oncology drugs, email Carelon at MedicalOncologySolution@aimspecialtyhealth.com.

For more information about the medical oncology program, see the following pages of our ereferrals.bcbsm.com website:

Carelon Medical Benefits Management is an independent company that contracts with Blue Cross Blue Shield of Michigan and Blue Care Network to manage authorizations for select services.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2022 American Medical Association. All rights reserved.