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April 2023

We’ve updated our provider training site and changed the platform we use for webinars

Action item

Check out the changes we’ve made to our provider training site and be sure to register for webinars that can support you in your role.

Provider Experience has made a few enhancements to its provider training site and how we host our webinars.

Moving forward, we’ll use the Microsoft Teams webinar platform to host all sessions. Participants with a Teams account will see their Teams ID tracked whenever they join a session. If you don’t have a Teams account, use your full name and email address to sign in.

All webinar events are posted on the provider training website. You can register for sessions as soon as they’re available.

Use the search feature to quickly locate the sessions that work with your schedule. Often, a keyword is all that’s needed to locate the event. For example, a search using the keyword “lunch” will locate the 2023 Lunch and Learn events, as illustrated below.

After the search completes, click on the Events tab to see the full list of sessions.

Click on the event title to register.

Click here if you’re already registered for the provider training website.

Click here to register for the provider training website. We recommend registering under the email you use to communicate with Blue Cross Blue Shield of Michigan and Blue Care Network for other provider-related needs. This will become your login ID.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2022 American Medical Association. All rights reserved.