New on-demand training available

Provider Experience continues to offer new training resources for health care providers and staff. Our on-demand courses are designed to help you work more efficiently with Blue Cross Blue Shield of Michigan and Blue Care Network.

Here’s the newest learning opportunity:

• Risk adjustment: Overview for documentation and coding — This e-learning module gives a high-level overview of the risk adjustment program and its covered plans. Learners will be able to identify the main requirements and principles for risk adjustment and diagnosis closure, follow best practices on documentation and coding, and locate proper resources to support the risk- adjustment practices.

Provider training site

Our provider training site is available to enhance the training experience for health care providers and staff. To request access, follow these steps:

1. Open the registration page.
2. Complete the registration. We recommend using the same email you use to communicate with Blue Cross for provider-related needs. This will become your login ID.
3. Follow the link to log in.

If you need assistance creating your login ID or navigating the site, email ProviderTraining@bcbsm.com.