The Record header image

Forward to a friend  |  Subscribe  |  The Record Archive  |  Contacts  |  bcbsm.com  |  Print this article

May 2022

SecureCare to manage outpatient PT, OT, ST, physical medicine and chiropractic services for Blue Cross commercial and Medicare Plus Blue

Blue Cross Blue Shield of Michigan has contracted with SecureCare®, an independent network performance management company, to manage the following outpatient services for Blue Cross commercial and Medicare Plus Blue℠ members, starting July 5:

  • Physical, occupational and speech therapy services provided by therapists
  • Physical medicine services performed by chiropractors and athletic trainers
  • Chiropractic services

SecureCare will manage these services through a retrospective clinical review program for individual providers, outpatient clinics and hospital outpatient facilities.

There’s no cost to providers for this network performance management program; however, providers must participate.

Action required

The following provider types need to register with SecureCare to begin the performance management process and view retrospective clinical performance reports:

  • Independent physical, occupational and speech therapists
  • Outpatient clinics with physical, occupational or speech therapists
  • Hospitals with outpatient physical, occupational or speech therapists
  • Chiropractors
  • Athletic trainers

In the next few weeks, providers will receive a welcome packet from SecureCare that provides information on how to register with SecureCare and next steps. The packet will also include an FAQ document and other information.

Additional information

You can find more information about SecureCare at securecarecorp.com.**

All contracting, credentialing, eligibility, benefits, member services and claims processing will remain with Blue Cross.

**Blue Cross Blue Shield of Michigan and Blue Care Network don’t own or control this website.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2021 American Medical Association. All rights reserved.