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March 2022

New on-demand training available

Action item

Visit our provider training site to find new resources on topics that are important to your role.

Provider Experience continues to offer training resources for health care providers and staff. Our on-demand courses are designed to help you work more efficiently with Blue Cross Blue Shield of Michigan and Blue Care Network.

We recently added the following new learning opportunities:

  • Provider training and resources guide for acupuncture providers — This session reviews available training and resources for acupuncturists who treat Blue Cross commercial, Medicare Plus Blue℠, BCN commercial and BCN Advantage℠ members.
  • Transitions of care recorded webinar — View this session on the Transitions of Care HEDIS® Star measure. It focuses on measure requirements, medical record documentation and billing codes.

We’d also like to remind you of a new course that launched last month:

  • HEDIS® measures overview and scenarios — This eLearning lesson gives an overview of 10 HEDIS® measures. Each scenario covers the steps you should take to help close quality gaps for these measures.

About our provider training site
To request access to our provider training site — designed to enhance the training experience for health care providers and staff — follow these steps:

  1. Open the registration page
  2. Complete the registration. We recommend using the same email you use to communicate with Blue Cross for provider-related needs. This will become your login ID.
  3. Follow the link to log in.

If you need assistance creating your login ID or navigating the site, contact ProviderTraining@bcbsm.com.

HEDIS®, which stands for Healthcare Effectiveness Data Information Set, is a registered trademark of the National Committee for Quality Assurance.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2021 American Medical Association. All rights reserved.
Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and
independent licensees of the Blue Cross and Blue Shield Association.