June 2022
Here are time frames for determinations on authorization requests for acute inpatient medical admissions
The time frame within which Blue Cross Blue Shield of Michigan and Blue Care Network must make a determination on a request to authorize an acute inpatient medical admission depends on the type of request.
We’ve updated the document Submitting acute inpatient authorization requests: Frequently asked question for providers to include information on the time frames for determinations. You can access that document on these webpages:
For easy reference, we also included the details in the table below. This information applies only to acute inpatient medical admissions, not to behavioral health inpatient admissions.
Request for… |
Time frame for determination |
Requirements |
Standard set by … |
Blue Cross commercial
| Medicare Plus Blue℠
| BCN commercial
| BCN Advantage℠
|
Preservice expedited organization determination |
Within 72 hours of receipt of request |
✓ |
|
|
|
CMS
NCQA
|
Concurrent expedited organization determination |
Within 72 hours of receipt of request |
✓ |
|
|
|
NCQA
|
Preservice standard organization determination |
Within 14 calendar days of receipt of request |
✓ |
|
|
|
CMS
NCQA
|
Concurrent standard organization determination |
Within 14 calendar days of receipt of request |
|
|
|
|
CMS
|
Postservice standard organization determination |
Within 30 calendar days of receipt of request |
✓ |
|
|
|
CMS
NCQA
|
Here’s more information about the types of requests:
- Standard: Request to reimburse for services.
- Expedited: Request when standard time frame could seriously jeopardize the life or health of a member or the member’s ability to regain maximum function. Requires that a physician attest to the need for an expedited request.
- Preservice: Request is received prior to receipt of care.
- Concurrent: Request is received while member is receiving care.
- Postservice: Request is received after member has been discharged.
Reminders:
- We don’t use the Centers for Medicare & Medicaid Services two-midnight rule; we require authorization for all hospital admissions, both Medicare Advantage and commercial.
- Our authorization program is oriented toward providers, not members. We don’t deny care, services or treatment. Our program determines the appropriate level of care for reimbursement (observation versus inpatient).
|