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July 2022

New on-demand training available

Action item
Visit our provider training site to find new resources on topics that are important to your role.

Provider Experience continues to offer training resources for health care providers and staff. On-demand courses are designed to help you work more efficiently with Blue Cross Blue Shield of Michigan and Blue Care Network.

We recently added the following new learning opportunity:

  • Avalon laboratory services overview — This recorded webinar discusses the laboratory benefits management program supported by Avalon Healthcare Solutions, lab policy administration and the trial claim advice tool.

Our provider training site is available to enhance the training experience for health care providers and staff. To request access, complete the following steps:

  • Open the registration page.
  • Complete the registration. We recommend using the same email you use to communicate with Blue Cross for other provider-related needs. This will become your login ID.
  • Follow the link to log in.

If you need assistance creating your login ID or navigating the site, contact ProviderTraining@bcbsm.com.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2021 American Medical Association. All rights reserved.