January 2022

New on‑demand training available

Action item
Visit our provider training site to find new resources on topics that are important to your role.

Provider Experience continues to offer training resources for health care providers and staff. Our online, on-demand provider training courses are designed to help you work more efficiently with Blue Cross Blue Shield of Michigan and Blue Care Network.

We recently added two new webinars to our list of 2021 lunch and learn webinar recordings:

Coding Scenarios for Primary Care and Specialty — This webinar shares best practices and a detailed scenario review for common coding errors.
Evaluation and Management Coding Tips — This webinar focuses on best practices and coding tips for 2021 E&M changes.

We also added an updated online course:

Provider Enrollment and Self-service Tool — This course consists of 16 modules that walk you through the major functions and tasks of this tool.

To request access to our training site, follow these steps:

Open the registration page.
Complete the registration. We recommend using the same email you use to communicate with Blue Cross for provider-related needs. This will become your login ID.
Follow the link to log in.

If you need assistance creating your login ID or navigating the site, contact ProviderTraining@bcbsm.com.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2021 American Medical Association. All rights reserved.