February 2022

New on-demand training available

Action item
Visit our provider training site for new resources on topics that are important to your role.

Provider Experience continues to offer training resources for health care providers and staff. You’ll find on-demand courses designed to help you work more efficiently with Blue Cross Blue Shield of Michigan and Blue Care Network.

We recently added these new learning opportunities:

HEDIS^® measures overview and scenarios — An eLearning lesson of an overview of 10 HEDIS^® measures. Each scenario covers the necessary steps to help close gaps in the measure.
Provider training guide for genetic counselors — This guide provides training and resource information to support genetic counselors who join our network.

We also added an updated online course:

Risk adjustment: Best practices for documentation and coding — This recorded presentation reviews the risk adjustment process, along with best practices for documentation and coding that applies to Medicare Advantage, individual and small group plans.

Our provider training site is designed to enhance the training experience for health care providers and staff. To request access, follow these steps:

Open the registration page.
Complete the registration. We recommend using the same email you use to communicate with Blue Cross for provider-related needs. This will become your login ID.
Follow the link to log in.

If you need assistance creating your login ID or with navigating the site, contact ProviderTraining@bcbsm.com.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2021 American Medical Association. All rights reserved.