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April 2022

Newly redesigned Blue Cross Commercial Provider Manual coming later this month

The Blue Cross Commercial Provider Manual will soon complete a redesign for migration to our new provider portal. The manual will be offered as individual PDF documents for a more intuitive and user-friendly experience, aligning it with our other Blue Cross provider manuals while still being easily distinguishable.

The newly redesigned manual will be available on the Availity® provider portal in late April. You’ll be able to access the manual on Benefit Explainer until later this year. Both versions of the manual will contain identical information.

Features that are new

  • Located on the Resources tab of our payer space section on our new provider portal
  • Chapters available as PDF documents, providing a more intuitive and user-friendly experience
  • New look and feel provides greater consistency and familiarity with other Blue Cross provider manuals

Features that have been kept or enhanced

  • Chapter content and organization remain the same
  • Robust tables of contents, with entries that map to each section and subsection within each chapter
  • Links to other resources that provide more detail

What’s next?
Watch for more details on how to access and use the newly redesigned provider manual in the May 2022 issue of The Record.

If you have suggestions for making Blue Cross provider manuals easier to use, let us know. You can contact us at ProviderManuals@bcbsm.com.

Availity is an independent company that contracts with Blue Cross Blue Shield of Michigan and Blue Care Network to offer provider portal services.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2021 American Medical Association. All rights reserved.
Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and
independent licensees of the Blue Cross and Blue Shield Association.