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September 2021

HMS launches new provider portal for audits

What you need to know

HMS, an independent company that works with us on audits, updated its provider portal in August with some new features. Providers won’t need to register for the new portal.

On Aug. 27, 2021, Health Management Systems, or HMS, launched an updated provider portal called HMS Portal. It replaces the portal our health care providers have been using for their audit activity.  

Providers, hospitals and facilities with provider portal accounts won’t have to register for the new portal. Their access will migrate to HMS Portal automatically. They can use the same user ID and password to access the new portal.

Not registered for the provider portal?

Providers, hospitals and facilities involved in HMS audits who don’t have a provider portal account can register for an HMS Portal account now. Here’s how:

  1. Go to hmsportal.hms.com/registration.**
  2. Click on Register in the Provider box.

All communication with HMS regarding audits will go through the new portal, but providers will still receive audit information through the mail as a secondary form of reporting notification.

HMS Portal features:

  • Reduces administrative efforts
  • Displays real-time audit status and reporting
  • Manages multiple addresses
  • Provides a self-disclosure application
  • Allows users to:
    • Update contact information
    • Upload documents for review

Training

Click here** to download a user guide on the new portal.

Questions?

HMS is available for you during any step of the process. If you have trouble or questions when using the portal, contact the HMS Provider Relations team at 1-866-875-1749.

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