We’ve updated our Choices for Care and Blue Cross Online Visits toolkits

We’ve refreshed our Choices for Care and Blue Cross Online Visits℠ employer toolkits to continue supporting member education about the care that’s always there with Blue Cross Blue Shield of Michigan and Blue Care Network health plans.

These toolkits, which contain print, digital and video resources, are part of our continuing efforts to make sure members know they have 24-hour access to care that’s always there. You’re welcome to use these materials in your office.

Choices for Care

In the Choices for Care campaign, we remind members to check with their primary care providers first when they need care and let them know that many primary care providers have the following options available:

• In-person care
• Virtual care
• Phone consultations  
• Extended hours, including weekends

We also stress that members should follow up with their primary care provider when they receive care elsewhere.

The other choices for care available to members when their primary care provider isn’t available are:

• The 24-Hour Nurse Line
• Blue Cross Online Visits
• Walk-in clinics

To download materials from the Choices for Care toolkit, click here.

Blue Cross Online Visits

We know that many primary care providers offer virtual care. If your office doesn’t offer virtual care or your Blue Cross and BCN patients need virtual care after hours, you can let them know about Blue Cross Online Visits. To download materials from the Blue Cross Online Visits toolkit, click here.