New on‑demand training available

Provider Experience continues to offer training resources for health care providers and staff. Our provider training site is available to enhance the training experience for health care providers and staff. And our on-demand courses are designed to help you work more efficiently with Blue Cross Blue Shield of Michigan and Blue Care Network.

Here are some of the newest resources that are available:

• Medicare Advantage risk adjustment program. We’ve expanded the course with additional modules on topics that review clinical criteria, medical documentation, coding guidelines and requirements. The five new modules are on the following topics:
• Chronic kidney disease
• Atherosclerosis of aorta and peripheral vascular disease
• Chronic obstructive pulmonary disease
• Pulmonary artery hypertension
• Hyperparathyroidism

• RBCE self-service user videos. This video series demonstrates how to establish new affiliations, modify affiliations and terminate affiliations for practitioners within an RBCE.**

• 2021 lunch and learn webinar recordings. The newest topic featured in our series is Cancer in risk adjustment. It focuses on classification and risk adjustment for cancer and clinical scenarios.

To request access to our training site, follow these steps:

1. Open the registration page
2. Complete the registration. We recommend using the same email you use to communicate with Blue Cross for provider-related needs. This will become your login ID.
3. Follow the link to log in.

If you need assistance creating your login ID or navigating the site, contact ProviderTraining@bcbsm.com.

**RBCE stands for risk-bearing contract entity.