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May 2021

New webinars and on-demand training available

Action item

Check out what’s new on our provider training websites, including an e‑learning overview of HCPCS and revenue code combinations and a webinar recording from our Claims Basics presentation for professional providers.

Provider Experience is continuing its series of training webinars for health care providers and staff to promote collaboration with Blue Cross Blue Shield of Michigan and Blue Care Network.

Upcoming training webinars:

Webinar name Time and date Registration
Claims Basics ‑ Facility 10 to 11 a.m. Wednesday, May 19 Register here
Claims Basics ‑ Facility 2 to 3 p.m. Wednesday, May 19 Register here
Claims Basics ‑ Facility 10 to 11 a.m. Tuesday, May 25 Register here
Claims Basics ‑ Facility 2 to 3 p.m. Tuesday, May 25 Register here

Provider Experience also offers training resources for health care providers and staff that includes previously recorded webinars, plus specific topic videos and e‑Learning modules. These on-demand courses are designed to help you work efficiently with Blue Cross and BCN.

The following are the newest available resources:

  • HCPCS and revenue code combinations e‑Learning course: Helps facility providers avoid claim denials due to an inappropriate combination of Health Care Common Procedure Codes and Current Procedural Terminology codes with the revenue codes.
  • Claims Basics for Professional Providers webinar: This recorded session reviews the processes and tools available when submitting professional claims.

Access to recordings of previous webinars are available on web‑DENIS via the Blue Cross Provider Publications and Resources or BCN Provider Publications and Resources pages as follows.

Blue Cross Provider Publications and Resources

  1. Log in to Provider Secured Services.
  2. Click on BCBSM Provider Publications and Resources.
  3. Click on BCBSM Newsletters and Resources.
  4. Click on Provider Training.
  5. In the Provider Event Presentations section of the page, check out 2021 Provider Training Webinars.
  6. To find video and e‑Learning modules, under Quick Access at the top of the page, click on the E‑Learning (Online training, presentations and videos) link.

You can also get more information about online training, presentations and videos by clicking on the E-Learning icon at the top of the page.

BCN Provider Publications and Resources

  1. Log in to Provider Secured Services.
  2. Go to BCN Provider Publications and Resources.
  3. Under Other Resources, click on Learning Opportunities.
  4. Find the most recent webinars under 2020 Provider Training Webinars.

As additional training webinars become available, we’ll provide notices through web‑DENIS, The Record and BCN Provider News.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2020 American Medical Association. All rights reserved.
Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and
independent licensees of the Blue Cross and Blue Shield Association.