Alacura Medical Transport Management updates phone number

The telephone number for Alacura Medical Transport Management has changed to 1-844-425-2287.
We’ve updated the Air ambulance flight information (non-emergency) form to reflect the change. The fax number for Alacura is also on the form; the fax number hasn’t changed.

We’re also updating other documents to reflect this change.

Providers should no longer call Alacura at its previous number, which was 1-844-608-3676.

As a reminder, prior authorization by Alacura is required for non-emergency air transport of Blue Cross Blue Shield of Michigan and Blue Care Network commercial members. You’ll find more details about the authorization requirements on the form mentioned above.