New eLearning training videos to focus on Medicare Star Ratings

The Quality and Provider Education team continues to offer important training resources to health care providers and staff. New eLearning training videos, designed for physician office staff responsible for closing gaps related to Medicare Star measures, will be available Aug. 15. The video series will discuss closing gaps and emphasize the importance of creating positive patient experiences.

Topics include:

• Clarifications on quality measure requirements
• Assistance with coding and documentation
• Tips for closing gaps
• Current information about HEDIS^® quality measures (Note: Many HEDIS measures are also Medicare Star Ratings measures.)
• The Consumer Assessment of Healthcare Providers and Systems and Health Outcomes Survey

The video series will be available on our new provider training site. Access to the site will differ slightly for new and existing users:

• New users must register here.  
• Existing users can log in here.  

Log in to access the module in the course catalog under Quality management or by entering “Star” in the search box at the top of the screen.

Watch this video to learn more about the provider training site. If you need assistance creating your login ID or navigating the site, email ProviderTraining@bcbsm.com.