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April 2021

Latest on‑demand training available now

Action item

Check out what’s new on our provider training websites, including an e‑learning overview of the Blue High Performance Network, a webinar on autism services and a guide for athletic trainers. 

Provider Experience offers training resources for health care providers and staff. We’ve posted recordings of webinars delivered so far in 2021. Video and e‑learning modules are also available on specific topics.

The on‑demand courses are designed to help you work more efficiently with Blue Cross Blue Shield of Michigan and Blue Care Network.

Some of the newest resources include:

  • Blue High Performance Network e‑Learning: This video gives you an overview of the new Blue High Performance Network℠ to help providers care for patients. Note that this is only posted on the BCBSM Provider Training site.
  • Autism services overview: This recorded webinar reviews current processes related to delivering services to members with autism.
  • Provider training and resource guide for athletic trainers: This is a new document that shares links to training modules and resources for newly contracted athletic trainers.

Recordings of previous webinars are available on web‑DENIS through BCBSM Provider Publications and Resources or BCN Provider Publications and Resources as follows:

Blue Cross Provider Publications and Resources

  1. Log in to Provider Secured Services.
  2. Click on BCBSM Provider Publications and Resources.
  3. Click on Newsletters & Resources.
  4. In the Popular Links section, click on Provider Training.
  5. In the Featured Links section of the main page, check out the latest 2021 provider training webinars.
  6. To find video and e‑learning modules, click on E‑Learning (Online training, presentations and videos). It’s at the top of the page in the Quick Access section.

You can also get more information about online training, presentations and videos by clicking on the Quick Links E‑Learning (Online training, presentations and videos) icon.

BCN Provider Publications and Resources

  1. Log in to Provider Secured Services.
  2. Go to BCN Provider Publications and Resources.
  3. Under Other Resources, click on Learning Opportunities.
  4. Scroll down to find the most recent webinars under 2021 Provider Training Webinars.

As additional training webinars become available, we’ll provide notices through
web‑DENIS, The Record and BCN Provider News.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2020 American Medical Association. All rights reserved.
Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and
independent licensees of the Blue Cross and Blue Shield Association.