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September 2020

TurningPoint musculoskeletal procedure authorization program to expand in January

In an August Record article, we let you know that we’re expanding the TurningPoint Healthcare Solutions, LLC musculoskeletal authorization program. We want to share with you links to register for training webinars and other important information about this change.

With this expansion, TurningPoint will manage musculoskeletal surgical authorizations for the following groups and members for dates of service on or after Jan. 1, 2021:

  • Pain management procedures — For all Blue Cross PPO fully insured groups, select Blue Cross PPO administrative service contract groups, all Medicare Plus BlueSM PPO members, all BCN commercial members and all BCN AdvantageSM members
  • Joint replacement surgeries and other related arthroscopic procedures — For all Blue Cross PPO fully insured groups and select Blue Cross PPO ASC groups
  • Spinal procedures — For all Blue Cross PPO fully insured groups, select Blue Cross PPO ASC groups and all Medicare Plus Blue members

Additional information you need to know

  • Starting Dec. 1, 2020, providers should submit authorization requests to TurningPoint for the above procedures for dates of service on or after Jan. 1, 2021.
  • This change affects procedures currently managed by Blue Cross, BCN or eviCore healthcare®.
  • You can find procedure codes for pain management, orthopedic and spinal procedures managed by TurningPoint on the ereferrals.bcbsm.com website:
  • For more information about the TurningPoint program, see the following pages of the ereferrals.bcbsm.com website. Soon, we’ll update these pages and the documents to which they link to reflect the changes that are coming on Jan. 1.

Webinar training

We’re offering training webinars for professional providers and facilities for musculoskeletal services managed by TurningPoint.

Click a link below to register.

Provider training

Date Time Registration
Nov. 10, 2020 10 to 11:30 a.m. Click here to register
Nov. 10, 2020 12 to 1:30 p.m. Click here to register
Nov. 12, 2020 2 to 3:30 p.m. Click here to register
Nov. 17, 2020 2 to 3:30 p.m. Click here to register
Nov. 18, 2020 10 to 11:30 a.m. Click here to register
Dec. 2, 2020 10 to 11:30 a.m. Click here to register
Dec. 3, 2020 2 to 3:30 p.m. Click here to register
Dec. 8, 2020 12 to 1:30 p.m Click here to register
Dec. 10, 2020 10 to 11:30 a.m. Click here to register
Dec. 16, 2020 12 to 1:30 p.m. Click here to register
Jan. 5, 2021 10 to 11:30 a.m. Click here to register
Jan. 6, 2021 12 to 1:30 p.m. Click here to register
Jan. 14, 2021 2 to 3:30 p.m. Click here to register

Facility training

Date Time Registration
Nov. 10, 2020 2 to 3:30 p.m. Click here to register
Nov. 12, 2020 12 to 1:30 p.m. Click here to register
Nov. 18, 2020 2 to 3:30 p.m. Click here to register
Dec. 3, 2020 10 to 11:30 a.m. Click here to register
Dec. 9, 2020 12 to 1:30 p.m. Click here to register
Dec. 15, 2020 2 to 3:30 p.m. Click here to register
Jan. 5, 2021 2 to 3:30 p.m. Click here to register
Jan. 12, 2021 12 to 1:30 p.m. Click here to register

Portal training

Date Time Registration
Jan. 7, 2021 10 to 11 a.m. Click here to register
Jan. 13, 2021 2 to 3 p.m. Click here to register

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2019 American Medical Association. All rights reserved.