September 2020
New, secure provider website coming in 2021
In our April issue, we reported the results of our provider survey. You told us what you like about our current online tools and pointed out what you’d like to see improved. Since then, we’ve been working to address many of your concerns while keeping the features you like.
We’re pleased to announce that we’ll introduce a new, secure provider website in 2021. It’ll have additional online tools and functions designed to make it easier for you to do business with us. The new site will still provide access to many of the tools you currently use but will have a simple, fresh look, updated search features and improved performance.
Availity to operate new provider website
Availity, a company that operates a multi-payer platform, will offer easy-to-use online tools for health care providers. This means that you’ll be able to log in and request information for your patients who have coverage with several different health plans, including Blue Cross Blue Shield of Michigan and Blue Care Network.
We’ll keep you up to date about our progress in future issues of The Record.
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