February 2020

Sign up for additional training webinars

Provider Experience is continuing its series of training webinars for health care providers and staff. The webinars are designed to help you work more efficiently with Blue Cross Blue Shield of Michigan and Blue Care Network.

Here is a list of upcoming webinars. Simply click on the name of the training webinar to register:

Webinar name	Date and time
Learning to use the new features of e-referral	Tuesday, Feb. 4, 10 to 10:30 a.m.
Learning to use the new features of e-referral	Thursday, Feb. 6, 1 to 1:30 p.m.
Hyaluronic acid knee injections — preferred vs. non-preferred	Tuesday, Feb. 11, 1 to 1:30 p.m.
Hyaluronic acid knee injections — preferred vs. non-preferred	Tuesday, Feb. 18, 10 to 10:30 a.m.

We’ve also posted recordings of webinars previously delivered in the summer and fall of 2019, including the November Patient Portals session. You can find them on the Learning opportunities and Provider Training pages. Here’s how to find the links:

For Blue Cross:

Log in to Provider Secured Services.
Go to BCBSM Newsletters and Resources.
Click on Provider Training under Popular links.

For BCN:

Log in to Provider Secured Services.
Go to BCN Provider Publications and Resources.
Click on Learning opportunities under Other Resources.

As additional training webinars become available, we’ll keep you up to date with web-DENIS messages or articles in The Record and BCN Provider News.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2019 American Medical Association. All rights reserved.