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September 2019

Reminder: You’re invited to a Stars Premiere event near you

This year, Blue Cross Blue Shield of Michigan’s Quality and Provider Education team and the Customer Experience team are inviting you to a special production called the Stars Premiere.

Don’t miss this opportunity to join us to hear about and experience the latest ideas for providing exceptional patient experiences. The event will include information about Medicare Stars HEDIS® measures,** the Health Outcomes Survey and much more.

The Stars Premiere will be held in theaters around the state. When you attend, you will engage in 90 minutes of conversation and practice activities and walk away with tips and tactics to implement in your office to improve patient experience and earn Continuing Education Unit credits from AAPC. We’ll also include important information about closing gaps in care.

What to expect

You’ll be able to choose from either the 8 a.m. or 11 a.m. session, depending on your area of interest. There will be morning refreshments and movie popcorn. Here’s the schedule of events:

  • 8 a.m. session
    • 8 to 9:30 a.m.: Patient experience and satisfaction session for physicians, office managers and other patient experience leaders
    • 9:30 to 10:45 a.m.: HEDIS, HOS and Stars update session for physicians, office managers and other staff who work to close gaps in care

Note: Arrive at 7:45 a.m. for refreshments.

  • 11 a.m. session
    • 11 a.m. to noon: ICD-10 for coders, billers and others interested in coding

Note: Arrive at 10:45 a.m. for refreshments.

Locations and registration

The dates and locations are below. To register, click on the links. Note: Registration is required in order to attend this event.

**HEDIS®, which stands for Healthcare Effectiveness Data and Information Set, is a registered trademark of the National Committee for Quality Assurance.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2018 American Medical Association. All rights reserved.