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November 2019

Online visits available to MPSERS members with Medicare Plus Blue starting in January

Beginning Jan. 1, 2020, our Medicare Plus BlueSM plan will offer Blue Cross Online VisitsSM to Michigan Public School Employee Retirement System group members.

Members who use this benefit can virtually connect with a physician, therapist or other health care provider, using a:

  • Smartphone
  • Tablet
  • Computer with a web camera
  • Video conferencing device

This service provides our members with:

  • A convenient way to get treatment at any time for non-emergency care when their doctor is unavailable or when they’re traveling. (Note: Blue Cross Online Visits available in all 50 states.)
  • A psychiatrist or therapist, by appointment, to help manage anxiety, depression, grief and other issues.

Let your patients know how they can sign up for online visits:

  • Download the BCBSM Online VisitsSM app through the App Store®** or Google PlayTM.**
  • Visit bcbsmonlinevisits.com.
  • Call 1-844-606-1608.

Online visits aren’t intended to replace the doctor-patient relationship. The service is another way for members to seek treatment for minor illnesses when their doctor’s office is closed, it’s late or they’re running short on time. When members use online visits, they should share their visit summary with their primary care doctor.

For more information, read our policy paper on online visits.

**The Apple App Store® is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google LLC.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2018 American Medical Association. All rights reserved.