Rollout of CAQH Direct Assure 2.0 continues in 2019

We are pleased to announce that the Phase I rollout of Direct Assure in 2018 was a success.

Background
CAQH Direct Assure allows you to see specific group affiliation information that is in our system so you can make updates and add group information to an individual provider’s CAQH record. Direct Assure also allows certain group changes made in CAQH to update the Blue Cross Blue Shield of Michigan system so you no longer have to make updates in both areas – the CAQH and Blue Cross systems. We decided to do a phased rollout to small subsets of providers. The first phase involved 4 percent of our practitioners in June 2018.

2018 initial results
The providers who participated in the first phase had higher-than-average accuracy scores for demographic data and better alignment of information between our data and CAQH data.

Plan for 2019
We rolled out Phase II in January 2019 to an additional 11 percent of our providers. We continue to work closely with provider group contacts on managing their data through Direct Assure.

The goal this year is to have all our providers using Direct Assure by the end of the year. We’ll continue to do a phased rollout at the end of each quarter until this is achieved.

If you have any questions, reach out to your provider consultant or contact Provider Enrollment at 1-800-822-2761.