You don’t need to reset your password as often

We’ve changed our password reset requirements for the Blue Cross Blue Shield of Michigan secure provider website. In the past, you had to change your password every 30 days. Now you only need to change it every 60 days.

We made this change to make it easier for you to do business with us. We know it can be challenging to change your password so often, so we’ve reduced the number of times you need to do it. Resetting your password is still important because it’s a key step in securing patient information.

Tips for keeping your office’s information secure:

• Don’t share user IDs. Each employee who needs access should have an individual ID.
• Protect your passwords. The safest passwords are hard to guess, never shared and never posted where others can see them.
• Disable access when employees leave your company. When a user no longer needs access to our system, make sure you tell us right away so we can remove his or her access. Fax a request on your company’s letterhead to 1-800-495-0812. Include the name of the employee who no longer needs access, the person’s user ID and the signature of the current authorized employee.
• Secure your workstation. Before leaving your workstation, make sure your computer is secure and lock your screen.

If you need technical help to access our website, contact the Blue Cross Web Support Help Desk at 1-877-258-3932.