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January 2019

Remember to check member benefits and eligibility

At Blue Cross Blue Shield of Michigan, we’re enhancing our systems to make sure you have consistent information about member benefits.

Be sure to check member eligibility and benefits through web-DENIS and Provider Automated Response System, or PARS, since they could change any time during the year or during open enrollment.

Use PARS when calling to receive general benefit information. Our provider inquiry representatives will be available to help you if you’re unfamiliar with using PARS or if the information you’re looking for is not on PARS.

You can also use web-DENIS to obtain benefit and eligibility information online.

Checking benefits and eligibility this way will help you be sure that you have the most up-to-date information about your patients. It will also help you save time since you don’t have to wait in call queues.

For more information about PARS, check out the September 2017 Record article “Here are some tips for navigating PARS.”

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2018 American Medical Association. All rights reserved.