January 2019
Remember to check member benefits and eligibility
At Blue Cross Blue Shield of Michigan, we’re enhancing our systems to make sure you have consistent information about member benefits.
Be sure to check member eligibility and benefits through web-DENIS and Provider Automated Response System, or PARS, since they could change any time during the year or during open enrollment.
Use PARS when calling to receive general benefit information. Our provider inquiry representatives will be available to help you if you’re unfamiliar with using PARS or if the information you’re looking for is not on PARS.
You can also use web-DENIS to obtain benefit and eligibility information online.
Checking benefits and eligibility this way will help you be sure that you have the most up-to-date information about your patients. It will also help you save time since you don’t have to wait in call queues.
For more information about PARS, check out the September 2017 Record article “Here are some tips for navigating PARS.”
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