Have questions about our e-referral tool? Check out our training tools

Recently, we’ve received some questions from health care providers seeking assistance with the e-referral tool used to submit referrals and authorizations. Here’s a list of the many training opportunities available on the e-referral site that we hope will help.

On the Training Tools page, you’ll find the:

e-referral User Guide (PDF), a step-by-step guide on accessing the system, submitting and more
e-referral Quick Guide (PDF), a simple how-to guide on getting started
Behavioral Health User Guide (PDF), a step-by-step guide for behavioral health providers
Blue Cross^® Physician Choice PPO User Guide (PDF), specifically for Physician Choice PPO authorizations
FAQs for using the e-referral system (PDF), a useful guide for Blue Cross providers
Online self-paced learning modules
Physician Choice PPO online training presentation

If you still have questions after reviewing these resources, reach out to your provider consultant.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2016 American Medical Association. All rights reserved.