Patient signatures no longer required for home infusion therapy deliveries

Effective Aug. 24, 2017, patient signatures will no longer be required on home infusion therapy deliveries to Blue Cross Blue Shield of Michigan members with commercial coverage.

However, in lieu of delivery signatures, documentation must include:

• Courier electronic tracking that must correlate with the delivery slip and indicates what’s included in the delivery

Also, delivery records need to be available as requested and for audit purposes. In the event of an audit, providers must provide the auditor with:

• A copy of accreditation, if applicable
• Policies regarding packaging, storage and shipment of drug to ensure drug stability
• Policies of patient education to ensure the safe delivery of drug and drug stability

Note: Patient signatures with a date on the delivery slip will continue to be accepted.

In the event shipment is stolen or drug stability is compromised, Blue Cross Blue Shield of Michigan and Blue Care Network can’t be billed for replacement of the drug.