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September 2017

Cultural sensitivity training available

Would you like to feel more confident and comfortable in culturally sensitive situations? Join William Beecroft, M.D., BCN medical director, as he discusses how cultural differences can affect health care practices. This online program shares:

  • Why cultural sensitivity is important
  • Examples of culturally sensitive situations
  • Government standards
  • How to exhibit your knowledge and awareness of cultural sensitivity to the community
  • Additional resources

The need for cultural sensitivity awareness and training is increasingly important as the U.S. Census Bureau estimates non-Caucasian people will comprise more than 50 percent of the total U.S. population by 2044.

We encourage you to learn tips for handling culturally sensitive situations by viewing this short training program from your office, home computer, smartphone or tablet.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2016 American Medical Association. All rights reserved.
Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and
independent licensees of the Blue Cross and Blue Shield Association.