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May 2017

URMBT launches pilot care management program for its members

Effective April 2017, the UAW Retiree Medical Benefits Trust has established a pilot care management program called Personal Health Management. The program is administered by Conifer Health Solutions®, a company with decades of experience supporting employee populations to improve their quality of life.

Because this pilot program may include Trust members who receive care from you, we want to make sure you’re aware of it. Conifer Health is offering to provide personal care management services to Blue Cross Blue Shield of Michigan’s Trust members who are:

  • Age 26 and older
  • Residents of Michigan, Ohio or Indiana
  • Facing illness- or medical-related issues

Members are strongly encouraged to participate in this volunteer program, which is free and confidential. Personal health nurses will assist members with coordinating their health care services, providing health education and facilitating implementation of their physicians’ treatment plans. This program can be coordinated with any care management services members currently receive from their health care providers.

Our pilot program with Conifer Health isn’t replacing existing Blue Cross Care Management programs. Members who are currently participating in a Blue Cross program will continue their engagement with that program.

Note: Conifer Health isn’t providing support to members receiving an organ transplant. In addition, Blue Cross Care Management will continue to manage all requests for alternate levels of care or extra contractual benefits.

If you have questions or need more information, contact Conifer Health at 1-888-209-2862.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2016 American Medical Association. All rights reserved.