February 2017
Utilization Review to conduct audit survey
The Utilization Review department performs post-payment audits of facility providers. These audits are usually conducted on-site at the provider’s location, on the internet or as a desk audit. When the audit is complete, we send a short audit survey so you can give us your opinion of the review process.
When our audit is done, the hospital contact person will receive an email, from the lead auditor, with a link to access the survey. We’ll also provide directions for completing the survey. Make sure you complete your responses for the type of audit conducted at your facility. Please complete the survey within two weeks from the date of the original survey.
Your feedback is important to us and will help us improve our service to you.
If you have any problems accessing the link, contact your lead auditor.
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