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October 2016

BCBSM Provider Manuals search tool is easier to use

To make information easier for you to find and use, we've made some changes to Benefit Explainer's BCBSM Provider Manuals search tool. The changes are a result of suggestions from providers who participated in provider manual usability testing in 2015 as well as those who participated in the 2015 provider manual survey.

One of the changes is the ability to set a provider type as a favorite so that each time you open the provider manuals in Benefit Explainer, your chosen provider type appears in the dashboard.

Here’s how to set a favorite provider type:

  1. Log in to Benefit Explainer.
  2. Click the BCBSM Provider Manuals tab.
  3. Click the Provider Type link on the dashboard.
  4. Click Make Selection within the Search for Provider Type dialog box.

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  1. Clicking the star to the left of the provider type that you selected ensures that every time you open Benefit Explainer from now on (or until you choose a new favorite provider type), that provider type will be populated in the dashboard.

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  1. After you click the star, you’ll see a message in green below the dashboard that reads: “Selected provider type has been updated as your favorite provider type.”

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  1. Set all of your other search criteria in the dashboard and then click the Search button.

What do you think?
If you have additional thoughts on what would make the Blue Cross provider manuals easier to use, please let us know. You can contact us at providermanuals@bcbsm.com.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2015 American Medical Association. All rights reserved.
Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and
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