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July 2016

Reminder: Blue Cross expanding 24/7 online health care coverage

On July 1, Blue Cross Blue Shield of Michigan will expand 24/7 online health care services with American Well® to all underwritten Blue Cross groups and individuals.

Blue Cross has contracted with American Well, an independent company, to provide online health care for our members.

As you read in The Record previously, this service has been available since Jan. 1, 2016, to Blue Cross and Blue Care Network self-funded groups that choose to participate, as well as to all BCN underwritten groups and individuals.

Physicians who already provide — or who wish to provide — their own telemedicine services should review Blue Cross’ updated telemedicine policy in the billing chart in the February Record. The policy, effective Jan. 1, 2016, is detailed in the “Updates to payable procedures” section of the chart.

To review BCN’s telemedicine policy, see the March – April issue of BCN Provider News.

If you choose not to provide telemedicine services, your patients may have covered services through our arrangement with American Well.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2015 American Medical Association. All rights reserved.
Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and
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