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July 2016

BlueCard® connection: Why does my claim on web-DENIS have a 17-digit number in the ICN field?

Blue Cross Blue Shield of Michigan uses a 14-digit internal control number to identify all commercial claims in our system, including ones for the BlueCard® program.

But you may see a “710” code at the end of the 14-digit ICN when viewing a claim on web-DENIS on the Claims Summary page. The numbers “710” represent our Michigan plan code.

Our plan code should never be included when you’re asked to report an ICN on a replacement or void claim, or when completing the Medical Records Routing Form.

For more information on the BlueCard program, including links and articles on online tools, reference the BlueCard chapter of the online provider manuals.

If you’re experiencing issues with the information provided in the BlueCard chapter of the online manual — or if you’d like more information on a particular topic — contact your provider consultant.

Want to suggest a topic to be covered in this series? Send an email to ProvComm@bcbsm.com and put “BlueCard series” in the subject line.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2015 American Medical Association. All rights reserved.
Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and
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