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May 2016

Here’s a new, quick way to access our provider manuals, publications and resources online

We’re making it easier for you to find the information you need on Provider Secured Services. When you log in to your provider account on bcbsm.com, you’ll see new hyperlinks on the provider home page that will quickly take you to important information.

You may already be familiar with a blue box located on the right side of the screen. The box features hyperlinks to the current issues of Blue Cross Blue Shield of Michigan and Blue Care Network provider newsletters. Now we’ve added more hyperlinks directly below the box that you may find helpful.

These new hyperlinks are:

  • BCBSM Provider Publications and Resources

    This online resource has Blue Cross fee schedules, the Blue Cross provider manuals, pharmacy forms, newsletter archives and many additional resources, such as provider training and clinical criteria.
  • BCN Provider Publications and Resources

    This online resource has information on Blue Care Network billing, authorizations and referrals, the BCN provider manual, forms, learning opportunities and many other resources.
  • Provider Manuals

    This is a new page that links to all four of the Blue Cross and BCN provider manuals for medical providers. It’s a one-stop shop to find information on guidelines for claims submission, authorization requests, appeals and many other topics. Just select the manual you need according to the patient’s coverage: Blue Cross, BCN, Blue Cross Medicare Plus BlueSM PPO or Blue Cross Complete.

These Web pages are also still available within web-DENIS, but now you can find hyperlinks on the Provider Secured Services home screen that will save you time.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2015 American Medical Association. All rights reserved.
Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and
independent licensees of the Blue Cross and Blue Shield Association.