Do you know about GeoBlue^®? It offers Blue Cross coverage for some GM members

As you read in a recent web-DENIS message, GeoBlue, in partnership with Blue Cross Blue Shield of Michigan, began serving more than 3,000 internationally based General Motors members Jan. 1, 2015. Many of these members seek care in the U.S. and present the GeoBlue identification card. See example at right.

We’ve received some inquiries from members regarding GeoBlue coverage so wanted to ensure that health care providers understand it fully. GeoBlue is a Blue Cross Blue Shield product and members have full access to the BlueCard provider network. Their ID card contains all BlueCard specifications and all BlueCard processes apply for coverage and claims.

If a member calls for an appointment and states that they have GeoBlue insurance, you can verify eligibility and benefits by calling GeoBlue Customer Service at 1-855-282-3517. After following the prompts (press 1 for services inside the U.S.), you’ll hear a recording that you cannot bypass. You need to wait until a customer service representative answers your call. Or you can go online and verify benefits through the Blue Exchange BlueCard system.

The GeoBlue ID card shows the member contract number, including the three-letter alpha prefix, and has the Blue Cross and Blue Shield symbols prominently displayed on the front.

Members with a GeoBlue ID card also have BlueDental^® coverage. These members have access to dental providers who participate with the Blue Cross dental network or on a per claim basis. To verify dental benefits, log into web-DENIS or call PARS. Submit claims through the regular dental claims process.