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June 2015

Are you using the right Internet browser to access bcbsm.com?

You must use the latest version of your Internet browser to access bcbsm.com after June 19, 2015. According to our research, following are the most commonly used Internet browsers:

  • Internet Explorer 7.0
  • Google Chrome 33.0
  • Mozilla Firefox 34.0

Where can I find version information for my browser?
Internet Explorer

  • Click on the wheel/gear in the upper right corner.
  • Click on About Internet Explorer.
  • The version will be displayed right below the words “Internet Explorer.”

Chrome

  • Click on the three bars in the upper right corner.
  • Click on About Google Chrome.
  • The page will show if your version of Chrome is up-to-date.

Firefox

  • In the upper right corner, click on the three bars.
  • Click on the “?” to open the help menu.
  • Click About Firefox.
  • The page will show if your version of Firefox is up-to-date.

How do I update my browser?

  • If your computer system can access any website on the Internet, go to the browser’s website and download the most current version; e.g., firefox.com or chrome.com.
  • If the system is controlled by your Information Technology department, then contact IT to perform the update.

What will happen if my browser is not up to date?
When accessing bcbsm.com after June 19, 2015, you’ll see a message that the site is not available and your browser needs to be updated.

Why should I update my browser?
Blue Cross is continually working to improve member data security. Because of our ongoing efforts, we are no longer able to support browser versions with known security issues.

If you have any additional questions, call 877-258-3932.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2014 American Medical Association. All rights reserved.
Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and
independent licensees of the Blue Cross and Blue Shield Association.