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November 2014

TheraMatrix will no longer handle administrative services for Ford Motor Company salaried employees

Beginning Jan. 1, 2015, Blue Cross Blue Shield of Michigan will assume responsibility of processing all claims and handling the administrative responsibilities from TheraMatrix for Ford Motor Company salaried members who receive outpatient physical therapy services.

In order for your claims to be paid, you must submit all outpatient physical therapy claims to Blue Cross for processing.

TheraMatrix previously administered all outpatient physical therapy services for Ford Motor Company salaried employees who live in Michigan. If you need to file a claim for a service performed prior to Jan. 1, 2015, please contact TheraMatrix.

If you have questions or need more information about this transition, please contact Provider Inquiry.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2013 American Medical Association. All rights reserved.