November 2014
TheraMatrix will no longer handle administrative services for Ford Motor Company salaried employees
Beginning Jan. 1, 2015, Blue Cross Blue Shield of Michigan will assume responsibility of processing all claims and handling the administrative responsibilities from TheraMatrix for Ford Motor Company salaried members who receive outpatient physical therapy services.
In order for your claims to be paid, you must submit all outpatient physical therapy claims to Blue Cross for processing.
TheraMatrix previously administered all outpatient physical therapy services for Ford Motor Company salaried employees who live in Michigan. If you need to file a claim for a service performed prior to Jan. 1, 2015, please contact TheraMatrix.
If you have questions or need more information about this transition, please contact Provider Inquiry.
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