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September 2014

United Auto Workers group undergoes recovery and adjustments

The UAW Staff group, with approximately 750 retired members who have concurrent UAW Retiree Medical Benefits Trust coverage, is undergoing a massive recovery and adjustment effort because of incorrectly processed claims.

BCBSM is in the process of reprocessing the claims and fixing the system. We’ve corrected the error manually and have been reprocessing claims since March 1, 2014.

As a result, providers will be receiving payments by check. Please work with UAW members to reimburse them for any monies they are owed.

The recovery includes claims received by Aug. 1, 2013, through March 1, 2014.

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