September 2014
Blues provider portal gets new web address
In October, Blue Cross Blue Shield of Michigan and Blue Care Network will begin upgrading their internal systems that support all of our online provider services, including access to web-DENIS features.
This update won’t change the look and feel of the system, and all navigation will remain the same. However, the web address to access the portal will change, so we’re asking for your help in preparing for the change.
The best way to log in to Provider Secured Services is to follow these steps:
- Visit bcbsm.com.
- Select LOGIN.
- Select Provider.
- Enter your ID and password.
For a smooth transition, eliminate former bookmarks and save bcbsm.com as your “favorite.”
If you continue to use an existing favorite or bookmark, you’ll receive an error and won’t be able to log in to the portal. This can be avoided by visiting bcbsm.com and following the instructions above.
We’ll let you know through an alert on web-DENIS when the upgrade is complete and it is time to log in directly at bcbsm.com as illustrated above.
For questions regarding this change, please contact the Web Support Help Desk at 1-877-258-3932.
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