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August 2014

Professional phone line hours changing for West Michigan Provider Servicing

To better align provider servicing call centers across the state, the professional phone line hours of West Michigan Provider Servicing (formerly West MI Provider Inquiry) are changing, effective Sept. 1.

The new hours for West Michigan professional servicing will be 8:30 a.m. to 5 p.m. Their call center continues to be open Monday through Friday. The phone number remains 1-800-255-1878.

West Michigan’s facility call center hours continue to be 7:30 a.m. to 4 p.m. The phone number is 1-800-643-2583.

Both areas are closed for lunch from 12 to 1 p.m.

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