February 2014
Reminder: Timeline change for requesting retroactive preauthorization for commercial PPO radiology program
Beginning Feb. 1, 2014, PPO providers will have up to 30 days past the date of service to request retro preauthorization through AIM Specialty HealthSM for commercial members participating in our Radiology Management Program. Although 30 days is allowed, we encourage participating providers to obtain authorization prior to administering services.
Preauthorization requests are initiated through the AIM web-based provider online portal and by phone. In most circumstances, approximately 90 percent of provider authorization cases are completed by AIM within 48 hours of the request.
Retro-authorization requests are only accepted by phone, while all other requests can be submitted online or by phone. To request an AIM authorization, please contact 1-800-728-8008 or visit AIMSpecialtyhealth.com.**
For more information about this change, please contact your provider consultant or see the article on this topic in the November 2013 Record.
**BCBSM does not control this website or endorse its general content.
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