December 2013
Utilization Review to conduct audit survey
The Utilization Review department performs post-payment audits of facility providers. These audits are usually conducted onsite at the provider’s location, on the Internet or as a desk audit. When the audit is completed, we would like to send you a short audit survey to tell us your opinion of the review process.
Beginning in January 2014, the hospital contact person will receive an email from the lead auditor with a link to access the survey. We will provide directions for completing the survey. Please complete your responses for the type of audit conducted at your facility. We request that the survey be completed within two weeks.
Your feedback is very important to us and will help us improve our service to you.
If you have any problems accessing the link, please contact your lead auditor.
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