There’s been a timeline change for requesting retroactive preauthorization for commercial PPO radiology program

Beginning Feb. 1, 2014, PPO providers will have up to 30 days past the date of service to request retro preauthorization through AIM Specialty Health for commercial members participating in our Radiology Management Program. Although 30 days is allowed, we encourage participating providers to obtain authorization prior to administering services.

AIM manages utilization for high-technology outpatient diagnostic radiology services offered as part of our Radiology Management Program. AIM was formerly known as American Imaging Management.

Preauthorization requests are initiated through the AIM web-based provider online portal and by phone. In most circumstances, approximately 90 percent of provider authorization cases are completed by AIM within 48 hours of the request. Retro-authorization requests are only accepted by phone, while all other requests can be submitted online or by phone. 

To request an AIM authorization, please contact 1-800-728-8008 or visit AIMSpecialtyhealth.com. 

This change in timeframe brings us into better alignment with other areas of the business and increases efficiency.

For more information about this change, please contact your provider consultant.