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October 2013

Critical Provider Issues identified on new web-DENIS site

Blue Cross Blue Shield of Michigan wants to keep health care providers informed about outstanding claims issues we’re working to resolve. That’s why we’ve developed the new Critical Provider Issues page on web-DENIS.

It identifies outstanding issues and provides progress updates, estimated completion date and direction on what to do with claims in the meantime. We encourage you to check this page before calling Provider Inquiry. Your answer may be there.

The information is available from the homepage of web-DENIS by clicking on the Critical Provider Issues link on the left side of the screen.

You’ll also hear announcements for all critical issues when you select that option while on hold for Provider Inquiry.

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*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2012 American Medical Association. All rights reserved.
Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and
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