September 2013
Adhere to your filing limits and submit claims on time
We’ve been telling you that we’re strictly enforcing claims filing limits, as of May 24, 2013.
If you submit a claim after your filing limits, Blue Cross Blue Shield of Michigan will not offer any special handling or filing extensions, and no payment will be due from BCBSM or the subscriber.
If you haven’t submitted a claim because you’re having difficulty identifying a member’s contract number, log in to web-DENIS and use the Subscriber Name Search feature.
Follow these guidelines:
- Deadline submissions for original claims remain the same — 180 days from the date of service for professional providers and 12 months from the date of service for facility providers.
- For secondary claims and status inquiries, the deadline is 24 months from the date of service.
- If you’re submitting a Master Medical claim that will be paid to the subscriber, the filing limit will be two years. Claims for dates of service prior to a contract migrating to the Michigan Operating System are pay-subscriber claims; after migration to MOS, the provider is paid and regular filing limits apply.
For more information, contact your provider consultant.
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