New, improved and easy bcbsm.com gives members info about their coverage, cost-sharing and more

As part of an ongoing series of improvements, the bcbsm.com member site was recently overhauled to help members gain a greater understanding of their health plan information. These enhancements translate into knowledgeable patients spending less time at your reception desk with questions about their Blues plans, and allowing you more quality time to spend with them.

We announced these improvements as part of a statewide campaign launched this summer to encourage Blues members to register on the new site in order to take advantage of its innovative features.

Once members log in to bcbsm.com, they’ll have instant access to their personal health information and a wealth of features, including:

• Personal snapshot of their plan: The new member site provides your Blues patients with an easy-to-understand snapshot of their deductibles, coinsurance, recent claims activity and other important cost information to help them know what they owe.
  
  
• 24/7 mobile access: We’ve made it easy for your patients to access plan information through their mobile devices, 24 hours a day, seven days a week. Now, if members forget to bring their ID cards to an appointment, they can access their own virtual ID card right in your office from a mobile device.
  
  With immediate access to their health plan information, Blues patients can answer many of their own questions about deductibles, claims or cost information – anytime, anywhere.
  
  
• Powerful doctor and hospital search capabilities: We’ve made it easier for members to locate a doctor or hospital with our enhanced Find a Doctor tool.
  
  Members can now search by location, doctor, specialty, network and more, as well as evaluate up to six doctors or hospitals side-by-side, comparing quality and costs for hundreds of services across the country.** Later this year, we’ll include a tool that can estimate out-of-pocket costs specific to a member’s health plan before they even step foot into your office. Members can also read reviews about specific doctors and leave reviews of their own.
  
  The enhanced Find a Doctor tool, with its new comparison and review features, could bring additional patients, as well as those more suited to your specialty, through your door.

If you'd like more information for your Blues patients, please contact your provider consultant. We’ll continue to inform our members as we release more enhancements to the site.

**Cost information for PPO members only.