The Record - for physicians and other health care providers to share with their office staffs
April 2013

Subscribe to BCN Provider News to read new series on patient satisfaction

Even if you provide the best quality care, sometimes it’s the little extras that make patients happy. In a new series of articles on patient satisfaction, BCN Provider News interviews physicians who increase patient compliance by sharing decision-making about treatment options, communicating effectively with patients and coordinating care with specialists.

We know you already provide high-quality care. We are focused on helping you build a better practice and increase patient satisfaction with your practice and the Blues.

See the March-April issue, Page 32 (PDF), to read about how patient communication helps patients get involved in their care.

When you subscribe to BCN Provider News, you can also check out important information about billing and claims, referral requirements, clinical practice guidelines and chronic condition management programs.

To subscribe, go to the BCN Provider News page, click on “Subscribe,” and check the box next to BCN Provider News and BCN Alerts. The e-mail notification you receive will contain headlines specifically of interest to you if you select a BCN topic of interest when you subscribe.

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